Privacy policy
At Restfolk.shop, we recognize that an online shopping experience involves more than products and payments. Customers may provide names, addresses, contact information, order details, and other information when interacting with our website.
This Privacy Policy explains how Anne Arundel County Watershed Stewards Academy Inc, operating Restfolk.shop, may collect, use, maintain, disclose, and protect information associated with website visitors and customers.
1. Information We Collect
The information we collect depends on how you interact with our website.
Information You Provide
You may provide information when you:
- Place an order;
- Create or maintain an account;
- Enter shipping information;
- Contact customer service;
- Request a return or refund;
- Ask a product question;
- Submit a review or other content;
- Subscribe to communications; or
- Otherwise communicate with us.
This information may include:
- Name;
- Email address;
- Telephone number, if supplied;
- Billing address;
- Shipping address;
- Account information;
- Order details;
- Return and refund information;
- Customer correspondence; and
- Other information you voluntarily provide.
2. Payment Information
When you purchase products, payment information may be processed by third-party payment providers.
Depending on the payment method and provider, payment information may include payment-card details or other financial information.
We generally rely on payment processors to handle sensitive payment credentials rather than retaining complete payment-card information ourselves.
Third-party payment processors may have their own privacy policies and security practices.
3. Automatically Collected Information
When you visit Restfolk.shop, certain technical information may be collected automatically.
This may include:
- IP address;
- Browser type;
- Device type;
- Operating system;
- Referring webpage;
- Pages visited;
- General website interaction;
- Date and time of access;
- Error information; and
- Similar technical information.
This information can help us understand how the website functions and identify technical or security problems.
4. Cookies and Similar Technologies
Restfolk.shop may use cookies and similar technologies.
Cookies may help us:
- Maintain shopping-cart functionality;
- Remember preferences;
- Keep customers signed in where applicable;
- Understand website usage;
- Measure website performance;
- Improve navigation;
- Detect suspicious activity; and
- Support certain website functions.
Customers may be able to manage cookies through their browser settings.
Disabling cookies may interfere with certain website features.
5. How We Use Personal Information
Information may be used for purposes including:
- Processing orders;
- Confirming purchases;
- Arranging delivery;
- Responding to customer inquiries;
- Processing returns and refunds;
- Providing customer service;
- Maintaining transaction records;
- Preventing fraud;
- Detecting unauthorized activity;
- Maintaining website security;
- Improving products and website functionality;
- Understanding website usage;
- Sending transactional communications;
- Administering promotions where applicable;
- Complying with legal requirements; and
- Establishing, exercising, or defending legal rights.
6. Sharing Information With Service Providers
We may share information with third parties when reasonably necessary to operate our ecommerce business.
These parties may include:
- Payment processors;
- Shipping providers;
- Website hosting providers;
- Ecommerce platforms;
- Customer-support providers;
- Fraud-prevention services;
- Security providers;
- Analytics providers;
- Information technology vendors;
- Professional advisors; and
- Governmental or law-enforcement authorities when legally required.
Service providers may process information on our behalf and may be subject to contractual or legal obligations concerning that information.
7. Business Transfers
If the business or a portion of its assets is involved in a merger, acquisition, reorganization, financing, sale, bankruptcy, or similar transaction, information associated with the business may be transferred as part of that transaction where permitted by law.
Any required notices or rights will be handled in accordance with applicable law.
8. Data Security
We use reasonable safeguards intended to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.
Security measures may include administrative procedures, technical controls, access restrictions, and other safeguards appropriate to the nature of the information.
No electronic system or internet transmission is completely risk-free, and we cannot guarantee absolute security.
9. Data Retention
We may retain personal information for as long as reasonably necessary to:
- Complete transactions;
- Provide customer service;
- Maintain financial and business records;
- Handle disputes;
- Prevent fraud;
- Comply with legal obligations;
- Enforce agreements; and
- Protect legitimate business interests.
Different categories of information may be retained for different periods.
10. Maryland Personal Information Protection
Maryland law contains requirements concerning the protection and security of certain personal information. Maryland's statutory framework defines covered personal information and establishes obligations concerning certain security breaches and related notifications.
If we determine that a security incident requires notification under applicable law, we will follow the applicable statutory requirements.
11. Maryland Online Data Privacy Act
Maryland's Online Data Privacy Act of 2024 regulates certain processing of consumer personal data by covered controllers and processors and establishes rights for covered consumers. The Act also requires covered controllers to provide specified privacy disclosures and establish mechanisms for applicable consumer requests.
The Act applies only when its statutory applicability requirements are satisfied. Accordingly, the existence of this section does not necessarily mean that every provision of the Act applies to every Restfolk.shop visitor.
Where applicable, eligible consumers may have rights that include:
- Accessing certain personal data;
- Correcting inaccurate personal data;
- Requesting deletion of personal data;
- Obtaining information about certain processing;
- Opting out of certain targeted advertising;
- Opting out of certain sales of personal data; and
- Exercising other rights provided by applicable law.
12. Privacy Requests
Privacy-related requests may be submitted to:
Please include enough information for us to understand and reasonably authenticate your request.
We may request additional information where necessary to protect customer information from unauthorized disclosure.
We will process qualifying requests in accordance with applicable law.
13. Children's Privacy
Restfolk.shop is intended for general consumers and is not designed to knowingly collect personal information from children in circumstances prohibited by applicable law.
If we become aware that personal information has been collected improperly from a child, we will take reasonable steps to address the situation.
14. Third-Party Websites
Restfolk.shop may contain links or integrations involving third-party websites and services.
Those third parties may maintain separate privacy policies and terms.
We are not responsible for privacy practices outside our reasonable control.
15. Marketing Communications
Where permitted by law, we may use contact information to provide promotional or informational communications.
Customers may unsubscribe from marketing communications through available unsubscribe mechanisms or by contacting us.
Transactional communications, such as order confirmations, shipping notices, account notices, and important service messages, may continue where necessary to complete or administer a transaction.
16. Changes to This Privacy Policy
We may update this Privacy Policy when our business practices, technologies, services, or applicable legal requirements change.
The revised policy will be posted on Restfolk.shop with an updated effective date.
17. Contact Information
Privacy questions and requests may be directed to:
Anne Arundel County Watershed Stewards Academy Inc
975 Indian Landing Rd
Millersville, MD 21108
United States
Contact: WILLIAM JEUDY
Email: [email protected]